Privacy Policy

Med Results Inc. Privacy Policy

Title: Privacy Policy

Med Results Inc.

[Insert Physical Mailing Address if Applicable]

Email: [email address removed]

Phone: [Insert Phone Number]

Website: www.medresults.com

Effective Date: April 10, 2025

Introduction

At Med Results Inc. (“we,” “us,” “our”), we are deeply committed to maintaining the trust and confidence of our visitors and customers. Protecting your personal information is a top priority, and this Privacy Policy is designed to be transparent about our practices regarding the collection, use, and safeguarding of your information when you interact with our website, https://www.medresults.com (the “Site”), and our related services and products, including Plexr, Actofeel, Uplifting Skin, and Higgs. This policy applies to all visitors, users, and customers of the Site and those who interact with Med Results through other means related to the Site.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Identity and Contact Data: Name, title, email address, phone number, shipping address.
Billing and Payment Information: Credit card details, billing address, and other payment-related information necessary to process transactions.
Account Credentials: Username and password that you create when registering on our Site.
Medical Professional Credentials: License number, clinic name, specialty, certifications, and other information related to your professional status.
Communications Data: Records of correspondence and communications with us, including emails and other messages.

B. Technical Data

Cookies and Usage Data: Information collected through cookies (session, persistent, analytics), pixel tags, web beacons, and similar tracking technologies.
IP Address: Your internet protocol address.
Browser Type and Version: Information about the browser you are using.
Device Information: Operating system, device model, and other unique device identifiers.
Usage Data: Pages viewed, time spent on pages, links clicked, referring URLs, and other actions taken on our Site.

C. Business and Purchase Information

Product Inquiries: Details of your inquiries regarding our products.
Clinic or Business Information: Clinic or business name, address, size, type of practice, and other relevant business details.
Order History: Records of products you have ordered from us.
Product Interest and Communication Preferences: Information about the products you are interested in and your preferences for receiving communications from us.
Training or Demonstration Requests: Information related to your requests for product training or demonstrations.

2. How We Use Your Information

We use your information for the following purposes:

Professional Credential Verification: To verify your medical professional credentials as required for the sale and proper use of certain medical devices. This ensures compliance with legal requirements and responsible product usage.
Order Fulfillment and Transaction Management: To process payments, arrange shipping, provide order confirmations, and manage your purchases.
Customer Support and Inquiry Response: To handle your complaints, provide technical assistance, answer your questions about our products and services, and offer general customer support.
Administrative Communications: To send you essential administrative emails, such as order updates, security alerts, and updates to our policies.
Marketing Communications (with Opt-Out): To send you marketing updates, newsletters, and promotional offers about our products and services, where you have provided consent (if legally required) or have not opted out. You will have the option to unsubscribe from these communications.
Website, Product, and Service Improvement: To analyze user behavior, personalize your experience on our Site, optimize our website design and functionality, develop new features, and improve the efficacy of our products and services.
Legal Compliance and Regulatory Obligations: To comply with applicable laws, regulations, legal processes, tax reporting requirements, and to respond to requests from legal authorities.

3. Sharing Your Information

We do not sell your personal data to third parties. We may share your data with the following categories of recipients:

Authorized Service Providers: Third-party companies that provide services on our behalf, such as payment processors, shipping and logistics providers, email marketing services, customer relationship management (CRM) tools, website hosting, and analytics providers. These providers are contractually obligated to protect your data and only process it according to our instructions.
Regulatory Authorities: Government agencies, health authorities, professional licensing bodies, and other regulatory bodies when we are legally required to disclose your information or to comply with their requests.
Business Partners (with Consent): Selected business partners who are involved in providing services or demonstrations of our technologies, but only with your explicit consent for such sharing.
Internal Departments: Within Med Results Inc., your information may be accessed by relevant departments such as sales, marketing, customer service, and compliance for product support, marketing activities, and ensuring adherence to our policies and legal obligations.‍
Business Transfers: In the event of a merger, acquisition, reorganization, sale of all or a portion of our assets, or other corporate transaction, your information may be transferred to the acquiring entity or third party as part of the transaction. We will provide notice if your personal information becomes subject to a different privacy policy as a result of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

Marketing Effectiveness: We may use pixel tags (also known as web beacons) to track the effectiveness of our marketing campaigns and understand user behavior on our Site.
Traffic and Usage Analysis: To understand how users interact with our Site, analyze trends, and measure the effectiveness of our content. For example, we may use Google Analytics (please refer to their privacy policy for more information).
Personalization and Customization: To remember your preferences (e.g., language settings) and customize the content and advertisements displayed to you.
Functionality: To enable certain features of our Site, such as maintaining your session and remembering items in your shopping cart (session cookies). Persistent cookies remain on your device for a longer period and help us remember your preferences.

Managing Your Cookie Preferences: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please refer to your browser's help documentation for instructions on how to manage your cookie settings. You may also be presented with a cookie consent banner upon your first visit to our Site, allowing you to customize your preferences.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access,5 disclosure, alteration, and destruction. These measures include:

Encryption: We use secure protocols such as SSL/TLS encryption to protect data transmitted between your browser and our servers, as well as encryption for data at rest where appropriate.
Secure Payment Gateways: All payment transactions are processed through PCI DSS compliant payment gateways to ensure the security of your payment information.
Restricted Internal Access: Access to your personal information within Med Results is limited to authorized personnel who have a need to know the information for legitimate business purposes. We implement role-based access controls to ensure appropriate access levels.
Regular Audits and Platform Monitoring: We conduct regular security audits and continuously monitor our systems and platforms for potential vulnerabilities and threats.
Data Retention: We will retain your personal6 data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.7 The specific retention period depends on the type of data and the purpose of processing.

6. Your Rights and Choices

Depending on your location and applicable8 data protection laws, you may have the following rights regarding your personal data:

Right9 to Access: You have the right to request access to the personal data we hold about you and to receive a copy of this information.
Right to Rectification: You have the10 right to request that we correct any inaccurate or incomplete personal data we hold about you.‍
Right to Erasure (Right to be Forgotten): You have the right11 to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the12 purpose for which it was collected, or if you withdraw your consent (where applicable).‍
Right to Restriction of Processing: You have the right to request13 that we restrict the processing of your personal data under certain circumstances, such as while we are verifying the accuracy of your data or if the processing is unlawful.
Right to Data Portability:14 You have the right to receive the personal15 data you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another controller, where16 the processing is based on your consent or a contract and17 is carried out by automated means.‍
Right to Object to Processing: You have the right to object to the processing of your18 personal data for certain purposes, such as direct marketing.
Right to Withdraw Consent: If we are processing19 your personal data based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your20 consent will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Opt-Out of Marketing Communications:21 You have the right to opt-out of receiving marketing22 communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe that our processing of your personal data infringes applicable data protection laws.

Exercising Your Rights: To exercise any of these rights, please contact us via email at [email address removed]. When submitting your request, please provide sufficient information to allow us to verify your identity and specify the right you wish to exercise. We will respond to your request within the timeframe required by applicable law (typically within 30 days).

7. International Data Transfers

If you are accessing this Site from outside of the United States, please be aware that your information may23 be transferred to, stored, and processed in the United States, where our servers are located and our central operations are based. The data protection laws in the United States may differ from those of your country of residence. We will ensure that appropriate safeguards are in place for such international transfers to protect your personal data in accordance with applicable law. These safeguards may include implementing Standard Contractual Clauses approved by relevant authorities or relying on adequacy decisions where applicable. Where we rely on your consent for international data transfers, we will obtain your explicit consent.

8. Children’s Privacy

Our24 website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If25 you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately at [email address removed]. If we learn that26 we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete that information as soon as possible.

9. HIPAA Notice (If Applicable)

Med Results Inc. may provide tools and devices (such as Plexr or Higgs) to licensed medical professionals who are Covered Entities27 under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. While Med Results Inc. itself does not directly collect or store Protected Health Information (PHI) in a manner that makes us a Business Associate under HIPAA in all circumstances, our Covered Entity customers are responsible for complying with HIPAA when using our devices in a clinical setting and when handling any PHI they may collect or process using our products. Med Results Inc. is committed to supporting our Covered Entity customers in their HIPAA compliance efforts. Any PHI handled by our Covered Entity customers through the use of our products is subject to the terms of their Business Associate Agreements with the relevant Covered Entities.

10. Changes to This Privacy Policy

We may update this Privacy28 Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will update the “Effective Date” at the top of this page and may provide other forms of notice, such as posting a prominent notice on our website or sending you an email notification. We encourage you to review this page periodically to stay informed about our privacy practices. We may also keep a version history of significant changes to the policy.